Terms & Conditions
Booking & Payment
All classes must be booked and paid for in advance.
Spaces are allocated on a first come, first served basis.
Your place is confirmed once your booking has been completed.
Classes can be booked individually or using a valid Serene Yoga class pass.
Class Passes
Class passes can be used for any eligible Serene Yoga class within their validity period.
Classes must still be booked in advance and are subject to availability.
Class passes are non-refundable and any unused classes will expire at the end of the stated validity period.
Class passes are for the named purchaser and cannot be transferred to another person.
Cancellations
Cancellations made 2 hours or more before the class may be transferred to another available class.
Cancellations made with less than 2 hours' notice, or non-attendance, will result in the class being forfeited. This also applies to bookings made using a class pass.
If Serene Yoga has to cancel a class, you will be offered a transfer to another class or a full refund where applicable.
Health & Safety
By attending a Serene Yoga class, you confirm that:
You will practise within your own limits and take responsibility for your participation.
You will disclose any injuries, medical conditions or other relevant information that may affect your practice when booking, and let Serene Yoga know if anything changes.
You will stop immediately if you experience pain, dizziness or feel unwell.
You understand that yoga instruction is not a substitute for professional medical advice, diagnosis or treatment.
If you are pregnant, please contact Serene Yoga before booking.
Liability
Every reasonable care is taken to provide a safe and supportive environment. However, participation in yoga involves physical activity and is undertaken at your own risk.
Serene Yoga cannot accept responsibility for injury, loss or damage except where liability cannot legally be excluded.
Last updated: August 2026
Serene Yoga is committed to protecting your privacy. Your personal information is stored securely and is not sold or shared with third parties except where necessary to process bookings or where required by law.
When you book a class I may collect:
Your name
Email address
Health information you choose to provide
Payment information (processed securely by Stripe)
Your information is used to:
Manage your bookings
Contact you about your classes
Help provide a safe yoga experience
Meet legal obligations where required
You may request access to, correction of or deletion of your personal information at any time by contacting: chloe@sereneyoga.uk